At Wetherby Plumbers, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://plumbingwetherby.co.u k/, or use our services. Please take a moment to read through this policy carefully to understand how we treat your personal data.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: This includes details such as your name, email address, phone number, and payment information, which you provide when contacting us, signing up for newsletters, or purchasing products/services.
Non-personal Information: This includes technical data like IP addresses, browser types, device types, and website usage patterns that help us understand how our website is used.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our services.
To communicate with you, including responding to your queries, feedback, and requests.
To process transactions and send you relevant communications, including order confirmations and invoices.
To send promotional materials or updates (if you have consented to receive such communications).
To analyse the use of our website and improve user experience.

3. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us collect data to improve our website’s functionality and performance. You can manage cookie settings in your browser, but disabling cookies may affect your ability to use some website features.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers (such as payment processors or website analytics companies) who assist us in operating our website and providing services to you. These third parties are obligated to handle your data with the same level of protection and in compliance with applicable laws.

We may also disclose your data if required by law, to comply with a legal process, or to protect the rights, property, and safety of our company, our users, or others.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law, including for legal, accounting, or reporting obligations.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

The right to access the personal data we hold about you.
The right to correct any inaccuracies in your personal data.
The right to request the deletion of your personal data, subject to certain conditions.
The right to restrict or object to the processing of your personal data.
The right to data portability, enabling you to transfer your data to another provider.

7. Security

We take reasonable precautions to protect your personal data. This includes using secure encryption protocols to safeguard sensitive information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security of your data.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us.